Ambulance (ambulancía) and health emergencies
Fire brigade (cuerpo de bomberos)
Local police (policía municipal)
Call 092. The municipal police cover their local town or city area for traffic offences and control, lost property and crimes such as theft and neighbourhood disputes.
Civil Guard (guardia civil)
Call 062. This is a military force that operates mostly in rural areas and is responsible for drug offences, fatal car accidents, robberies and murders.
National Spanish police (policía nacional)
Call 091 or visit www.policia.es and contact the appropriate department online. You can also find them on Twitter @policia
The national police mainly work at an urban level in the areas of terrorism, national security and combating crime.
Maritime Sea Rescue
(Salvamento y Seguridad Marítimo): 900 202 202 | Find your closest centre | Download their safety tracking app | Radio in an emergency
Red cross
(ambulance, emergencies, intoxications): 902 222 292 | | 24/7 Helpline 900 100 333 | | Donate blood 900 506 819
Tourist helpline and emergency number
902 102 112 (in English, French, German and Italian)
The Servicio de Atención al Turista Extranjero (SATE) handles security of foreigners. You can report a crime, lost property or documents, damage, assault, robbery, break-in or an accident to a tourist police. After calling, you will typically have 48 hours to visit your local police station to ratify your complaint.
You can also find the closest SATE contact:
- Madrid: 915 488 537 | 915 488 008
- Malaga: 951 926 161 | 951 999 818
- Sevilla: 954 564 767
Road accidents and traffic jams
- 011 or check Spain’s traffic authority’s online traffic reports or pay a traffic offence.
- 060 citizens number to make a report.
Immigration information
Call 900 150 000 (free legal assistance) | 012 (citizen information line)
Citizens Advice Bureau
www.citizensadvice.org.es | Emergencies 615 814 264
Crime victim support service
Ombudsman and complaints
900 101 025 (24/7)
Consumer information
See a list of organisation protecting consumers in Spain | European Consumer Centre
Power and gas emergencies
Call your provider | 900 171 171
Support for women
24-hour helpline 900 580 888 | Domestic violence and abuse (Mujeres Maltratadas) 900 100 009
Civil protection
1006 in case of serious group risk or a catastrophe, as well as for restoring affected areas.
Telephone line problems
1002 | English-speaking support 1004 (say English after you hear the recorded Spanish message).
Emergency doctor
1003 (if you need a doctor in a non-urgent situation, but can’t contact your doctor, you can call 1003 to find a doctor or call your local police for a reference).
Local information
Costa Blanca Samaritans
Confidential English-language helpline and free emotional support for anywhere in Spain | www.samaritansinspain.com | 900 525 100
Guardian Angels
Support for single parents | guardian-angels.es | +34 622 795 542
Helplines and organisations in Spain
- Phone gender violence: 016 | 900 116 016
- Health and pharmacy information: 900 161 161
- Anti-poison and drugs helpline: 915 620 420
- Child and teenage abuse: ANAR (Ayuda a Niños y Adolescentes en Riesgo) Kids helpline 900 202 010 | adults and family 600 505 152 | missing children 116 000
- Suicide, crisis and support line: El Telefono de la Esperanza | 902 500 002
- Drug addiction support (Fundación de Ayuda contra la Drogadicción): 900 161 515
- Spanish AID/HIV foundation (Fundación Anti-Sida de España): 932 681 484
- AIDS/HIV helpline: 902 424 424
- Emergency vet: 963 744 731
- Emergency dentist: 961 496 199
- Elderly helpline: 900 222 223